![]() We are not responsible for lost or damaged return packages, so we recommend you insure and track your package. Shipping and handling charges are not refundable and return shipping is the responsibility of the customer. Your refund will be credited to the original form of payment used for the original purchase. Once we receive your return, please allow 2-3 business days for your refund to be processed and 7-10 days for it to be paid into your account. Damage to the shoe box makes the shoes ineligible for return. The shoe box must be placed in another box for shipping to protect the shoe box. Jewelry, handbags, scarves, accessories, undergarments, tights and gift cards are final sales.Īll shoe returns MUST be returned in the original, undamaged shoe box, without postal labels.Special Orders are final sales and must be paid in full at time of order. ![]()
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